Problems and Methodological Aspects of Control and Monitoring of Network Retail Supply Chains
MAGAZINE №3 (92) June 2019
AUTHOR SERGEEV I.V. - Cand. of Eс. Sc., Associate Professor, Department of Information Systems and Technologies in Logistics, National Research University Higher School of Economics (Moscow, Russia)
CATEGORY Analytics and reviews Controlling Information technologies in logistics and SCM Retail companies’ corporate logistics
ABSTRACT
The article shows the relevance of reliable control and monitoring of processes in re-tail supply chains. We consider terminological aspects, general problems and the benefits of effective supply chain monitoring (SCMo). The article analyzes the main drivers of con-trol and monitoring of retail supply chains. The evolution of control systems and monitoring of operations in supply chains based on the concept / methodology of the Supply Chain Con-trol Tower (SCCT) is considered. It is shown that from a historical perspective, the concept of SCCT has passed through four stages (generations): from version SCCT 1.0 to SCCT 4.0. Each generation of the Control Tower is described in detail from the standpoint of functio-nality, advantages, limitations, and software and technological implementation. In terms of methodology, the importance of ensuring traceability and end-to-end (Е2Е) visibility of the supply chain for monitoring retail supply chains has been proved. The article analyzes sig-nificant factors affecting the traceability of the supply chain, as well as characteristics, technical standards and cloud technologies. The visibility of the supply chain of a chain retail operator is illustrated by the example of the cloud platform of the companies Nexus GT and Infor.
Keywords:
The Concept of «Supply Chain Control Tower»: Design Methodology and Practical Implementation
MAGAZINE №2 (91) April 2019
AUTHORS DYBSKAYA V.V., SERGEEV V.I.
CATEGORY Controlling Information technologies in logistics and SCM
ABSTRACT
The advanced concept of control, monitoring and management of complex supply chains «Supply Chain Control Tower – SCCT» is considered. The basic terminology is given, the problematics is indicated and the key stages of the evolution of the SCCT concept are analyzed in the direction of increasing the maturity level of projects from version CT 1.0 to version CT
4.0. The shortcomings of earlier versions of the Control Tower (1.0-2.0) are analyzed. The article describes the design methodology of modern SCCT, including ensuring end-to-end visibility of the supply chain, building and exchanging data in a Multi-party Network, synthesis of a digital model – a twin of the physical supply chain; creation of information hubs for reli-
able storage and transmission of information using digital technologies, in particular, the blockchain. Examples of the implementation of the Control Tower 4.0 company One Network are set. The advantages of using advanced versions of Control Tower 4.0 for controlling and adaptive management of complex supply chains using predictive analytics and artificial intelligence are shown.
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