Digital Framework: Toward a Digital Supply Chain Transformation Methodology
MAGAZINE №1 (96) February 2020
AUTHORS SERGEEV V.I., SERGEEV I.V.
CATEGORY Information technologies in logistics and SCM Modern concepts and technologies in logistics and SCM
ABSTRACT
The article considers problems of supply chain digital transformation. A framework for supply chain digital transformation consisting of four basic elements is proposed: digitalization of customer experience, digitalization of products and services, digitalization of operations / processes, digital transformation of a company / supply chain. The content (functional) structure of four frame blocks is defined and the main components (systems, technologies) that make up the digital content of the framework are described in detail.
The authors created a diagram (algorithm) of the supply chain digitalization process that includes three main stages: awareness of the need for digitalization, digital vision and strategy, a digital chain transformation technique as such.
The process of supply chain digital transformation itself includes a number of design decisions related to the formation of a communication network structure (Multi Party Network), in particular, using Blockchain technology, an integrated supply chain planning system, the Digital Twin ecosystem, as well as a digital platform control and monitoring of events in the supply chain (Supply Chain Control Tower).
Keywords: Framework digital transformation Digital Supply Chain Digital SCM methodology digital twin Blockchain multi party network
Omni-Channel Retail – A Framework for Analyzing and Assessing the Efficiency of the Logistics System
MAGAZINE №3 (92) June 2019
AUTHOR WÖRTGE J. K. - M. Sc. in Business Administration, Researcher, University of Applied Sciences (Germany, Cologne)
CATEGORY Analysis in logistics and SCM E-commerce corporate logistics
ABSTRACT
The introduction of online commerce changed the business models of formerly pure stationary retailers by introducing new sales and logistics channels. In the light of increasing customer requirements, increasing competition and cost pressure, retail companies are trying to link all channels synergistically under the concept of «omni-channel retail», which promises
a seamless shopping experience and is intended to exploit cost-cutting potential. This represents new challenges for logistics, as connected service concepts are difficult to reconcile with the existing infrastructure. It is uncertain what logistics actually has to do to satisfy the customer and how this can be done as efficiently as possible. This paper develops a theoretical model which enables a qualitative description and analysis of an omni-channel logistics system and applies it to the case study of a large German retail company. Managers can find valuable suggestions on how to analyze their own logistics system. Researchers can further deepen the model described to generate further research work and results.
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