Problems and Methodological Aspects of Control and Monitoring of Network Retail Supply Chains

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MAGAZINE  №3 (92) June 2019

AUTHOR SERGEEV I.V. - Cand. of Eс. Sc., Associate Professor, Department of Information Systems and Technologies in Logistics, National Research University Higher School of Economics (Moscow, Russia)

CATEGORY Analytics and reviews  Controlling Information technologies in logistics and SCM  Retail companies’ corporate logistics


The article shows the relevance of reliable control and monitoring of processes in re-tail supply chains. We consider terminological aspects, general problems and the benefits of effective supply chain monitoring (SCMo). The article analyzes the main drivers of con-trol and monitoring of retail supply chains. The evolution of control systems and monitoring of operations in supply chains based on the concept / methodology of the Supply Chain Con-trol Tower (SCCT) is considered. It is shown that from a historical perspective, the concept of SCCT has passed through four stages (generations): from version SCCT 1.0 to SCCT 4.0. Each generation of the Control Tower is described in detail from the standpoint of functio-nality, advantages, limitations, and software and technological implementation. In terms of methodology, the importance of ensuring traceability and end-to-end (Е2Е) visibility of the supply chain for monitoring retail supply chains has been proved. The article analyzes sig-nificant factors affecting the traceability of the supply chain, as well as characteristics, technical standards and cloud technologies. The visibility of the supply chain of a chain retail operator is illustrated by the example of the cloud platform of the companies Nexus GT and Infor.

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