MAGAZINE №3 (74) June 2016

AUTHOR 

NOSKOVA E.V. - Cand.Tech.Sci., associate professor, Logistics And Supply Chain Management Department, National Research University Higher School of Economics (St. Petersburg, Russia) wn initiative, i.e., at the own expense of the developer.

PLETNEVA N.G.- Doctor of Economics, Professor, Department of Economics Entrepreneurship and Innovation, Saint Petersburg State University of Architecture and Civil Engineering St. Petersburg, Russia) 

CATEGORY  Knowledge - force. Education in Logistics and SCM 

ABSTRACT

Standardization of labor activity in Russia has begun since the May presidential decrees in 2012. It is assumed that professional standards should be a key element of the system of professional qualifications. Their application will facilitate the identification of labor functions, personnel certification, developing staffing tables, job descriptions and job evaluation. Actualization of the federal state educational standards based on professional standards synchronizes standards in professional and educational activities.

Professional standards are being developed and tested by associations of employers, professional societies, educational organizations and other stakeholders. The budget financing of professional standards development is provided only for allocated areas of activity, the other professional standards are developed on its own initiative, i.e., at the own expense of the developer.

To date there are a bit professional standards in the field of logistics and supply chain management. This is due to the low activity of the employers and to the requirements for a unique labor functions as well as it is connected with mostly sectoral focus of professional standards and with the absence of the concept of «Logistician» and «Logistics» in the regulatory framework.

Besides, judging by the approved professional standards, it seems that not all employers have the information about the educational programs in the field of logistics and supply chain management.

The paper discusses the current state and prospects of further harmonization of professional and educational standards. As well the article presents the legal framework and comparison of the structure of professional and educational standards, the analysis of approved professional standards in the field of logistics and supply chain management and the key problems connected with updating of professional educational programs in line with professional standards.

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MAGAZINE №3 (74) June 2016

AUTHOR 

ZAYTSEV E. I.

SHARAVIN L.V. - Warehouse Manager, «Valkyrie» (St. Petersburg, Russia)

CATEGORY Reliability and stability of the supply chain Logistics services Management 

ABSTRACT

The article report about current problems of reliability and stability in modern logistics and supply chain management. Problems related to the logistics market development in sphere of customer orientation (CRM methodology - Customer Relationship Management), which requires ensuring customer loyalty. The article notes there is a significant increase in customer requirements to the quality of logistics services, is largely independent of the properties under consideration. The market growing demand for reliable logistics services due to the prevailing conditions in the market, require customers to intensification of business logistics companies while increasing its efficiency. 

Part of the article is devoted to the role and importance of the technical and technological infrastructure of logistics, which is due to the aforementioned factors become more complicated and expensive, at the same time strengthening its role in the implementation of business processes. The reliability of the technical and technological infrastructure in modern conditions greatly affects the reliability of logistics services and in the long run it affects on business performance.

 The key problem in logistics and supply chain management is metric. Up to now, in most cases, researchers and practitioners of logistics considerate only on reliability at a qualitative level. Reliability is presented at certain SCOR model on a qualitative level. At the same time was developed powerful algorithm of quantitative reliability calculating, using that after adaptation to logistic service the problem can be solved. Exactly in this aspect, the article says the practical experience of such an approach, which is based on a probabilistic model. It attended at a new standard of reliability established in 2009, which includes the position of the international standard of quality services. The article also discusses the features, the similarities and differences of such important for logistics characteristic, as reliability and stability.

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